Who are we?
BioRebalance is the organization which collects personal data from www.biorebalance.com, in turn making it into a data controller. BioRebalance uses the data in order to improve the site experience, provide users with relevant content, and also service contracts such as the delivery of orders. This is in an effort to help our customers on their journey toward optimizing their health and well-being.
1) Who’s in control?
BioRebalance is the “controller” of all the personal data collected and used from this site. This in turn means that is is our responsibility to decide how and why individuals’ data are used and ensuring that they are handled legally and safely.
Our Data Protection Officer can be contacted directly here: [email protected]
2) What data do we collect and where from?
Data is collected from various points on the site, and during the checkout process. Typically, the first is when a visitor signs up for our newsletter (which may include a free PDF, guide, or eBook). The data collected at this point is solely the email address of the visitor.
If a user goes on to place an order on the site through the checkout then we will collect the following data:
We do not process or control any data classed in any of the special categories.
3) What do we use your data for?
4) How do we use your data?
BioRebalance will process (collect, store and use) the information provided in a manner that is compliant with the EU’s General Data Protection Regulation (GDPR). It is our objective to keep your information accurate and up to date, but for no longer than is necessary. By law we are required to retain information, such as that which is required for income tax and audit purposes. How long the personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on the business needs.
5) What is our legal basis for using your data?
In most cases you will have opted in to receive free content, giving us your consent to process your data in order to deliver that content to you. If you have placed an order with us then we will use your details to service the contract of your order. This primarily includes ensuring that the contents of your order are delivered to the address specified. We will also retain your data for legal purposes such as audit and accounting.
6) Freedom of information
Under the Freedom of Information Act of 2000 we are required to provide certain information in response to Freedom of Information requests. You can make a request by emailing [email protected] In order to respond to requests we will need to collect your email address.
7) Who do we share your data with?
We share your personal data with some third parties in some circumstances, as required by our business processes. This includes the use of third party suppliers to perform various services for us. The third party suppliers we share your personal data with are as follows:
8) How long do we keep your data for?
BioRebalance will process and hold personal data for at least two months, unless you withdraw your consent in which case we will delete your data. We require at least six months in order to be able to uphold our 60 day guarantee for purchases. We may hold your data for a number of years for legal reasons, primarily accounting purposes.
9) What rights do you have?
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
10) How can you contact us?
11) What if you have a complaint?
If you have a complaint please first get in contact with us so that we may resolve it for you. If you are still not happy then you have a right to complain to the Information Commissioner’s Officer (ICO). You can find out more about this by visiting www.ico.org.uk
12) What if this policy changes?
BioRebalance requires consent in order to process your data. You may withdraw consent at any time by writing to [email protected]
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Links to other websites
This site could contain links to other websites that are relevant. Once you have clicked on a link to leave our site, please be aware that we don’t have nay control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
The information contained in this website is for general purposes only. The terms “us” and “we” refer to the owners of the website which is BioRebalance.com. The term “you” refers to the user or viewer of the website.
While we do endeavour to keep the information up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. You use this website and the information herein strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
By use of this website and/or purchase of products and services made available on the site, you waive any claim whatsoever against and hold harmless us and any of its officers, member owners, staff, and representatives that may arise from such use.
The dietary supplements discussed on this website have not been evaluated by the FDA. These products are not intended to diagnose, treat, cure, or prevent any disease.
We are not doctors and the information provided on this website is meant only as our opinions and should not be substituted for actual medical advice.
Please seek expert professional advice from a qualified doctor when implementing anything you read about on BioRebalance.com.